Sedes
San José

NETWORK ENGINEERS

PYTM CONSULTING

Nombre del puesto: Network Engineers

Correo: [email protected]

Fecha Cierre: 18/03/2021

 

REQUISITOS

•Receive trouble cases from calls, or from the client web ticketing system, manage the case load and summarize ticket status for shift hand-off.
•Perform fault isolation steps, to include wire shark, flow basics and firewall status; repeat procedures as needed and, escalate to the team lead when appropriate.
•Use extensive knowledge of the 051 model and how data packets move in the network to troubleshoot van's, use ARP tables to verify l2/l3 mapping and, mac to ip interfaces.
•Ping and trace routes, analyze TCP headers, 3-way handshakes, sequence numbers, buffer capacity.
•Work from CLI, GUI and/or CMD prompt interface to resolve customer issues.
 

OTHER FUNCTIONS:

•Use MAC Tables to verify L2 switch ports, whether physical or virtual.
•Determine route prioritization for routing and switching paths within networks.
•Contribute knowledge to network equipment laboratory, routers, switches.
•Consult on network design issues, use putty, Secure CRT or other tools to access and fault-isolate customer networks.
•Use laboratory equipment to isolate and verify network problems; assist with new equipment installation and set up.

 

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